B3tika Privacy Policy — Your Data, Our Responsibility

Introduction

B3tika is a trusted online gaming platform built with Bangladesh users in mind. We believe that protecting your personal information is a fundamental right. This privacy policy explains what data b3tika collects, why we collect it, how it is used, and the steps we take to keep your information safe.

This privacy policy applies to b3tika's website, mobile application, and all other digital services. By using our services, you agree to this policy. If you disagree with any part of it, we ask that you refrain from using our services.

Our privacy policy is aligned with international data protection standards, in particular the principles of the General Data Protection Regulation (GDPR). We review and update this policy regularly as needed.

1What Information We Collect

B3tika collects your information through various methods. We only gather what is necessary to provide our services. Below is a breakdown of the different types of information we collect:

• Information you provide directly through the registration form is collected at the point of entry.
• Certain information is collected automatically while you use our services, such as log files and cookie data.
• Documents submitted for KYC verification are stored on secure servers.
• Financial information is collected during payment processing, but full card numbers are never stored.
• If you sign in via a third-party social media account, limited information is received from that platform.

2How We Use Your Information

B3tika uses your information only for specific, legitimate purposes. We never misuse your data without your consent. The main purposes for which we use your information are outlined below:

• Account Management: Your identity information is used to create, verify, and maintain your account.
• Payment Processing: Financial information is used to process deposits and withdrawals and to maintain transaction records.
• Security Assurance: Technical data is used to detect and prevent fraud, money laundering, and other illegal activities.
• Customer Support: Your contact information is used to respond to your queries and complaints and to resolve any issues you raise.
• Responsible Gaming: To monitor your gaming activity, identify problematic behaviour, and provide appropriate support.
• Legal Obligations: To submit reports to regulatory authorities and comply with legal directives.
• Service Improvement: Analytical data is used to improve platform functionality and the overall user experience.

3Data Sharing Policy

B3tika shares your information only in limited circumstances and exclusively with trusted partners. We never share your full profile with any third party. Below is a clear breakdown of when and with whom your information may be shared:

• Payment Providers: Approved payment gateways including Mobile Pay, Nagad, and Rocket receive only the minimum information needed to process payments.
• KYC Verification Services: Licensed third-party service providers verify your documents for identity verification purposes.
• Law Enforcement: Information may be disclosed in response to a valid court order or a lawful request from a government authority.
• Regulatory Authorities: Regulatory authorities are provided with the necessary information to meet licensing requirements.
• Technology Partners: Cloud service providers and cybersecurity partners receive limited technical data necessary for platform operations.

4Cookie Policy

Cookies are small text files that our website stores on your device. b3tika uses various types of cookies to enhance your gaming experience. You can manage your cookie preferences at any time through your browser settings.

• Disabling essential cookies may affect the core functionality of the website.
• Data collected from analytics cookies is completely anonymous and cannot be used to identify any individual.
• We do not use any third-party advertising cookies.
• To change your cookie settings, use the "Settings → Privacy" option in your browser.

5Data Security Measures

B3tika uses the latest technology and methods to protect your data. Our security team monitors servers around the clock and responds immediately to any suspicious activity.

• 256-bit SSL/TLS Encryption: All data transmissions are carried out through encrypted channels.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Data Masking: Sensitive information such as payment details is masked before being stored in the database.
• Regular Security Audits: Independent third parties audit our security systems every six months.
• Access Controls: Following the "Least Privilege" principle, only authorized personnel can access the data they need.
• Data Backup: Regular encrypted backups are maintained to keep your data safe.

6Data Retention Periods

B3tika retains your data only for as long as necessary — no longer. Different types of data are subject to separate retention policies, determined by legal obligations and business requirements.

• Account Information: Retained while your account is active and for up to 5 years after it is closed.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for 5 years after account closure as required by legal obligations.
• Support Conversations: Retained for 2 years after a complaint is resolved.
• Cookies & Log Data: Automatically deleted, typically within 30 days to 2 years.
• Marketing Preferences: For as long as you consent; deleted immediately upon withdrawal.

7Your Data Rights

You have several important rights over your personal data. b3tika fully recognizes these rights, and you may exercise them at any time.

8Minor Protection

B3tika strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or store personal information from minors.

• Age is verified at registration and confirmed through the KYC process.
• If a user is suspected of being under 18, their account is immediately suspended.
• If you become aware that a minor is using our platform, please notify us immediately at support@b3tika.com.
• If any data belonging to a minor is found in our system, it will be deleted immediately.

9International Data Transfers

B3tika's servers may be located in various countries. Even when your data is transferred internationally, we ensure the highest security standards are maintained at all times.

• All data transfers comply with GDPR and international data protection standards.
• Adequate protections are put in place before transferring data to third countries.
• Data protection is ensured through Standard Contractual Clauses (SCC) or equivalent safeguards.
• Contact us for more information about data transfers.

10Policy Changes

B3tika may update this privacy policy from time to time. Revisions may be necessary due to legal changes, new technologies, or updates to our services.

• For significant changes, you will be notified by email at least 14 days before they take effect.
• The date of the most recent update will always be shown at the top of this page.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• Previous versions of this policy are available upon request.

11Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our dedicated privacy team. We are able to respond in Bangla.

Our Privacy Officer will take your complaint seriously. If you believe we are not handling your data properly, you also have the right to file a complaint with the data protection authority in your country.